Isolate Service Interruption – Lesson 6.3

References

 

Mock Exam Question Samples

E-mail clients are used with Office 365 to access and manage e-mails and calendars. Like other applications, there are instances where issues may arise and these issues need to be identified and resolved. A client program is available that can be used to detect connectivity issues between the email clients and Office 365. E-mail users can use this tool to locate common issues. What tool can be used by the e-mail users to identify these issues? Choose the best option(s) from those listed below.

A: Microsoft Connectivity Analyzer

B: Microsoft Online Services Diagnostics and Logging

C: Microsoft Office 365 admin center

D: Transport Reliability IP Probe

Explanation:
The Microsoft Connectivity Analyzer tool is used to detect connectivity issues between the e-mail clients and Office 365. It can be used by e-mail users to find common issues or by administrators to help resolve issues that could be affecting the Exchange Server deployment. It functions by using a simulated scenario such as client logon. If issues exist, error messages will be displayed that can provide helpful tips to resolve the issues.

Correct Option(s): A: Microsoft Connectivity Analyser  tool

 

Incorrect Option(s):

  • B: Microsoft Online Services Diagnostics and Logging – The Microsoft Online Services Diagnostics and Logging (MOSDAL) tool can be used to diagnose a network and also gather system and network configurations, and logging information which is used to connect to Office 365. It is not the tool used to identify connectivity issues between the e-mail clients and Office 365.  
  • C: Microsoft Office 365 admin center – The Microsoft Office 365 admin center is used to configure, manage, and monitor Office 365 products. It is not the tool used to identify connectivity issues between the e-mail clients and Office 365.  
  • D: Transport Reliability IP Probe – The Transport Reliability IP Probe (TRIPP) tool is typically used to test the quality of an Internet connection to a Microsoft Online Service such as Lync Online. It is not used to identify connectivity issues between the e-mail clients and Office 365.  

Continue reading Isolate Service Interruption – Lesson 6.3

Monitor Service Health – Lesson 6.2

References

 

Mock Exam Sample Questions

With Office 365, an admin center is available that allows administrators to manage and administer Office 365. Navigation sections such as Dashboard, Setup, Users & Groups, Service Settings, Service Health, and Reports are available. If an Office 365 administrator needs to view when planned maintenance is scheduled for some services, which section will include this information? Choose the best option(s) from those listed below.

A: Service Settings

B: Service Health

C: Reports

D: Setup

Explanation:
You access the Service Health area section of the Office 365 admin center to view planned maintenance that is scheduled for services. The Service Health area includes a dashboard view of the services running in Office 365. It enables you to see a historical view of issues that affected the service and also any planned maintenance that is scheduled on services. The Rich Site Summary (RSS) feed feature can also be configured to obtain real-time access on service incidents and maintenance that is planned.

Correct Option(s): B: Service Health  

 

Incorrect Option(s):

  • A: Service Settings – The Service Settings section allows you to access service settings such as Exchange Online service settings, sites, user software, passwords, and mobile. Service Settings would not include information on planned maintenance that is scheduled on services.  
  • C: Reports – The Reports section allows you to access reports that show how the organization is using Office 365 services. For example you can view mail, protection, rules, and Data Loss Prevention (DLP) reports. The Reports section will not include information on planned maintenance that is scheduled on services.  
  • D: Setup – The Setup section allows you to access and configure the Office 365 setup options, which include basic and custom. The Setup section will not include information on planned maintenance that is scheduled on services.  

Continue reading Monitor Service Health – Lesson 6.2

Analyse Reports – Lesson 6.1

References

 

Mock Exam Sample Questions

Organizations that use Office 365 often want to view information that shows how Office 365 is being used. Information such as active and inactive mail boxes, received mail, application sharing and web, and dial-in conferences. Which area of the Office 365 admin center would you access to view information on malware detections in received-mail? Choose the best option(s) from those listed below.

A: The Reports section

B: The Support section

C: The Service Health section

D: The Dashboard section

Explanation:
The Reports section of the Office 365 admin center allows you to view information on malware detections in received-mail. The available reports show how the organization is using the Office 365 services. These reports can be used to locate and resolve issues and filter data. Custom reports can also be created using the Office 365 reporting web services. The available reports are based on the services that your organization is subscribed to. Some of the available reports that you may have access to are malware detections in received email, active and inactive mailboxes, mailbox usage, received and sent email, application sharing and web, and dial-in conferences.

Correct Option(s): A: The Reports section  

Incorrect Option(s):

  • B: The Support section – The Support section of the Office 365 admin center allows you to search for answers, view solutions to issues, and access troubleshooting tools. The Support section is not used to view information on malware detection in received-mail.  
  • C: The Service Health section – The Service Health section in the Office 365 admin center is used to view service interruptions or outages in the service that affects the service and planned maintenance information. The Service Health section is not used to view information on malware detections in received-mail.  
  • D: The Dashboard section – The Dashboard section of the Office 365 admin center is typically what you will see by default when you access the admin center. It displays a quick overview of the service health and usage and allows you to access help resources. The Dashboard section is not used to view information on malware detections in received-mail.  

Continue reading Analyse Reports – Lesson 6.1

Plan Requirements for AD Federation Services – Lesson 5.1

References

 

Mock Exam Samples

Continue reading Plan Requirements for AD Federation Services – Lesson 5.1

Manage AD Users Group with DirSync – Lesson 4.3

References

Continue reading Manage AD Users Group with DirSync – Lesson 4.3

Prepare On-Premise AD for DirSync – Lesson 4.1

References

Continue reading Prepare On-Premise AD for DirSync – Lesson 4.1

Setup DirSync – Lesson 4.2

References

 

Mock  Exam Sample Questions

When running DirSync for the first time, a soft-match is performed between online users and the on-premises Active Directory users. This soft-match is performed to locate all the users that are already in both the cloud solution and the on-premises Active Directory (AD). Which user values will DirSync use to perform the soft-match? Choose the best option(s) from those listed below.

A: UPN

B: SMTP address

C: First name

D: Organization name

 

Explanation: When DirSync performs a soft-match, it uses the User Principal Name (UPN) and the Simple Mail Transfer Protocol (SMTP) addresses of each user to find a match. If a match is not found, DirSync will create a new account for the user.

 

Correct Option(s):

  • A: UPN
  • B: SMTP address

 

Incorrect Option(s):

  • C: First name – A soft-match is not performed based on first names as there could be multiple users with the same name. This would not provide correct matches.
  • D: Organization name – A soft-match is not performed based on an organization name. An organization name does not match to any user. To find a proper match, a unique user value must be searched.

Continue reading Setup DirSync – Lesson 4.2